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Third party products certainly do vary in stability and performance, but it's impossible for you to know if a specific person's problem is due to the product itself, or due to pushing their system too hard. These extra components can all interact with each other in complex ways, especially if you're starting to push the boundaries of what your system can do.Ī common complaint you'll see online is "I installed X and a got a CTD - don't buy X!" Or, "I installed X and my frames tanked to 5 FPS - don't buy X!" Not only do we see these sorts of complaints with our own products, but we see them with competitors as well - and we can commiserate!
#Skymaxx pro customer support install
Many X-Plane users install large amounts of custom scenery, high definition terrain, and third-party addons.
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But their criticisms shouldn't always affect your personal view of a product, and how it might meet your own needs. Perfectionists are on the whole benevolent their high standards and constructive criticism are what push the state of the art forward. The user data does show that most X-Plane users own gamer-level PC's with lots of RAM and beefy video cards, which suggests that "gamers" are an even larger demographic within X-Plane than traditional flight sim enthusiasts. So, if you see someone complaining loudly about an FMC that doesn't work exactly like the real thing, a cloud that doesn't look like what they see outside right now, or something else that isn't quite right - keep in mind that although the issue may be very important to the person talking about it, it's not necessarily important to you or the rest of the X-Plane community.
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There is nothing wrong with high expectations it is human nature to always expect more, whether it's from your flight simulator or from the world in general. X-Plane's "vocal minority" seems to fall into four main camps: The perfectionists But it only takes a few people to set the tone of the community, even when they don't represent the community as a whole. And nobody is making enough money from X-Plane development to justify spending their time managing their social media presence all day.Īctive commenters in X-Plane social circles certainly aren't all trolls. There aren't enough non-trolls to drown out the trolls, to put it simply. The market is small, and this further amplifies the voices of the few people who choose to be vocally negative on X-Plane forums and groups.
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Yet, development for X-Plane has never been enough to pay our bills or to sustain a real business on its own - it's mostly a labor of love. To put it in perspective, X-Plane add-ons co-developed by my company currently comprise four of the top ten best-seller slots on X-Aviation, and SkyMaxx Pro is one of the most popular X-Plane add-ons of all time. X-Plane remains a small (although growing) community within its own small community of flight simulation enthusiasts. As with anything we see online, inflammatory statements about X-Plane developers and products need to be looked at critically, and kept in perspective.
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How does this affect the X-Plane community? We may not have the attention of governments trying to sway elections, but the X-Plane world has a vocal minority, sometimes with hidden agendas, that we need to be aware of. There is no shortage of thought pieces lamenting social media's ability to skew reality, and to provide a platform for anyone intent on spreading misinformation.
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Frank's credits also include Looking Glass Studio's Flight Unlimited III flight sim, and graphics software used for flight training by Boeing, Airbus, Lockheed Martin, the US Air Force, NASA, and many more. Frank Kane is the founder of Sundog Software, co-author with Maxx-XP of the X-Plane add-ons SkyMaxx Pro, TerraMaxx, Maxx-FX, and SoundMaxx, as well as the author of Real Weather Connector.